Effective Date: 01/31/2024
Introduction
InspereX LLC ("InspereX") and its employees may utilize approved text messaging (SMS) applications as an additional communication channel in which to communicate with InspereX’s institutional and regulated entity counterparties for a variety of purposes, such as providing notification about investment opportunities or explaining investment features. This policy outlines our practices regarding SMS communications, data privacy and security.
Purpose of SMS Communication
InspereX and its employees utilize SMS for informational purposes only. We do not accept or act on any trade or other instructions via SMS.
Opt-Out & Contact Information
You can opt out of receiving SMS messages from InspereX at any time by either:
- texting STOP in response to a text message
- contacting [email protected] and providing your name, phone number, and instructions to stop receiving messages.
You may also text HELP or use the above email address to seek answers with respect to any other questions or concerns.
Data Privacy and Security
Third-Party Vendors:
InspereX partners with trusted SMS providers, including:
These providers adhere to strict data security and privacy protocols. You can review their individual privacy policies by clicking on the above-referenced links for further details.
InspereX shares only limited contact information (name and phone number) with these vendors for the sole purpose of sending and receiving authorized SMS messages. We do not share any other personal or sensitive information with these vendors.
Data Retention:
Third-Party Vendors:
InspereX partners with trusted data retention providers, including:
As a regulated broker-dealer, InspereX is obligated to retain SMS messages for a period of not less than three (3) years for legal and compliance purposes. After the retention period, they are securely deleted. [BB2]
Messaging Application Restrictions
For data security and compliance reasons, InspereX prohibits the use of unauthorized messaging applications for business purposes. This includes applications like WhatsApp, Signal, Slack, etc. A list of approved applications is available upon request by contacting [email protected].
User Education
InspereX encourages its employees to practice safe messaging habits, such as:
Avoiding suspicious links and attachments
Not sharing sensitive information via SMS
InspereX prohibits it employees from sending SMS messages reasonably deemed to be inappropriate in relation to the business activities of InspereX.
Policy Review and Updates
InspereX will review and update this policy periodically to reflect changes in technology, regulations, and organizational practices.
Disclaimer
By providing your mobile or cell phone number to InspereX, you agree to receive text messages from InspereX and our employees and acknowledge that standard text messaging and data rates may be charged by your wireless carrier. You further acknowledge that InspereX may monitor and review SMS messages sent and received by its employees for compliance and security purposes.
[BB1] Do we need to add Bloomberg, Microsoft (Teams) and Zoom?
[BB2] Unfortunately SMS messages become a book and record and we cannot delete particular text messages.